About BetLabel

Who We Are

We at BetLabel operate as part of Starsten Ltd., a company registered in the British Virgin Islands. While we don't publicize a specific founding year, our platform has grown steadily, expanding its game catalogue, payment options, and language support to serve players across many regions. Our interface is currently available in 17 languages, including English, Portuguese, German, Italian, Spanish, Hindi, Hungarian, Czech, Brazilian Portuguese, Greek, French, Polish, Slovak, Bulgarian, Finnish, Croatian, and Mexican Spanish - because we believe a great gaming experience should feel local, no matter where you're logging in from.

Our Bet Label registration process defaults to Canadian dollars and a Canadian phone prefix, and most of our promotions are quoted in CAD alongside EUR and USD equivalents. This reflects where a large part of our community comes from, but our doors are open to players from many other markets too, provided local regulations allow it. We always recommend checking our Terms and Conditions for the current list of restricted countries before signing up.

Our Games and Sportsbook

At Bet Label, we offer a sportsbook that covers football, tennis, basketball, ice hockey, volleyball, table tennis, handball, cricket, and esports, with live streaming, cash-out options, and a bet slip sale feature that lets you sell back a placed slip before the final whistle. Whether you prefer straightforward 1X2 markets, handicaps, totals, or building multi-leg accumulators, our platform gives you the tools to bet the way you want.

Our BetLabel casino floor is just as deep. We've organized our slots into collections like Hot, New, Popular, Megaways, Cascade, Cluster, Classic Slots, 3D Slots, Hold and Win, Buy Bonus, and Jackpot Game, so you can browse by mood rather than scroll endlessly. We work with respected studios including NetEnt and Play'n GO, and our live dealer tables are powered by Evolution and Playtech, bringing you real-time blackjack, roulette, baccarat, and game shows hosted by professional dealers.

What You'll Find in Our Lobby

• Slots across dozens of themes and mechanics, from classic fruit machines to Megaways titles
• Our own BL Games in-house collection, including roulette variants and video poker
• A dedicated Live Casino section with tables from Evolution and Playtech
• Bingo, Poker, Crash games, and Fast Games for quick sessions
• Virtual sports, TV games, and a Hunting and Fishing category for something different

Our Bonuses and Promotions

We at Bet Label believe a warm welcome matters, which is why we offer two separate first-deposit BetLabel bonus options - one for sports and one for casino - so you can pick the path that suits you. Our casino welcome package can add up to 2255 CAD plus 150 free spins spread across your first four deposits, while our sports first deposit bonus matches your stake 100% up to a set ceiling. You'll need to opt in to one bonus type before depositing, since switching between offers isn't possible once you've made your choice.

Beyond the welcome offers, our BetLabel promotions page is refreshed regularly with things like Accumulator Of The Day, a Saturday sports betting bonus, a Wednesday casino bonus, Tuesday cashback, and our Crypto Capital offer for players funding their account with digital currency. We also run our 5 Steps to Free Spins promotion, reward active app users, and host seasonal tournaments and prize draws throughout the year. Our promo code store makes it easy to unlock extra perks when you know where to look.

Our Licensing and Player Protection

We take our responsibilities seriously. Our BetLabel platform is licensed and monitored to ensure fair play, secure transactions, and responsible gambling support. You'll find our licensing details and the GambleAware logo in the footer of every page, along with links to responsible gambling resources. If you ever feel your play needs a pause, our support team can help you set limits or self-exclude through live chat or email.

Our Bet Label security team also verifies accounts to protect our players from fraud, which is why we ask for identity documents before processing larger withdrawals. This isn't about slowing you down - it's about making sure the funds in your account, and the winnings you've earned, are protected and paid out to the right person.

Our Payment Methods

We at BetLabel support a wide range of deposit and withdrawal options so you can choose what works best for you. Interac e-Transfer sits front and center for our Canadian players, alongside Visa, Mastercard, MuchBetter, Skrill, and NETELLER. For crypto fans, our Bet Label cashier accepts Bitcoin, Ethereum, Litecoin, Tether across multiple networks, Solana, XRP, Dogecoin, and several other digital currencies - and we charge no service fee on Bitcoin transactions.

• Interac e-Transfer, Visa, and Mastercard for fast bank-linked transactions
• Skrill and NETELLER for e-wallet convenience
• Bitcoin, Ethereum, Litecoin, Tether, Solana, and more for crypto players
• Withdrawals processed through the same method used for your deposit

Our Mobile Experience

Our BetLabel app brings the full sportsbook and casino experience to your phone, available for both iOS and Android. We've optimized our mobile site too, so if you'd rather not download anything, you can jump straight into your account from any browser. We even reward players who stay active on our app with a bonus of up to 250 EUR, because we know a lot of our community prefers betting and spinning on the go.

Our Loyalty Program

Loyalty matters to us, which is why we've built a VIP cashback programme for our regular players. As you continue playing with us, you become eligible for personalized rewards, dedicated account support, and special incentives that aren't available to new sign-ups. We're always looking for ways to make our most dedicated players feel recognized, and our loyalty programme is central to that.

Our Customer Support

Our team at Bet Label is available around the clock, every day of the year, because questions don't wait for business hours. Whether you need help with a deposit, a bonus, or a verification step, we're just a message away.

• Live Chat: available 24/7
• Technical support and complaints: support-en@betlabel.com
• Security and account matters: security@betlabel.com
• Queries and suggestions: complaints@betlabel.com
• Self-exclusion requests: block@betlabel.com